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Do eBay buyers ever ask you to sell outside of eBay?

Offline rulesforrebels

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Re: Do eBay buyers ever ask you to sell outside of eBay?
« Reply #15 on: January 10, 2014, 06:56:48 PM »
Don't do it. The guy can receive the item then put a charge back claim with PayPal for a refund and you have no seller protection. There is a solution though, Modify your listing to have a 'buy it now' price along with the auction bidding. Set the 'buy it now' price for what the guy offered. This way he can buy it immediately for the agreed price and your butt is still covered.

This is not true. The buyer and seller protection is through paypal not ebay. Even though ebay claims handles disputes on ebay it's actually paypal that pays out on them. same way if a buyer claims they didnt receive but you show delivered paypal pays out instead of you for the seller protection.

even transactions outside of ebay are still covered by paypal seller protection as long as you ship to their address as it appears on their paypal account and its a confirmed address. i do about half my selling outside of ebay and ive had paypal pay out on many claims. just recently paypal paid out on a claim for $1,000 no questions asked off ebay i just had to upload tracking.

the one instance paypal wont offer seller protection is if you have a paypal virtual account or credit card terminal. those transactions are not covered by paypal seller protection because someone doesn't have to be a paypal member so they and their address are not vetted by paypal like members

yeah you can put buy it now. it does help sales as  you not only appeal to auction buyers but also those who dont want to wait for an auction to end to maybe win an item. that said the whole point of getting people off ebay is to avoid ebay fees

Offline rulesforrebels

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Re: Do eBay buyers ever ask you to sell outside of eBay?
« Reply #16 on: January 10, 2014, 07:01:58 PM »
When you are covered:

1Your transaction is marked either eligible or partially eligible. You can check the status on the Transaction Details page.
2Your primary residence, as listed in your PayPal account, is in the United States.
3The item is a physical, tangible good that can be shipped.

AND you do the following:

You ship the item to the shipping address listed on the PayPal Transaction Details page. If you’re not selling on eBay, make sure you ship to a Confirmed Address. This means that you’re shipping to an address that PayPal has validated to help reduce chances of fraud.
We recommend you ship within 7days of receipt of payment.
For all transactions, keep proof of shipment and delivery that can be tracked online. If your buyer picks the item up in person, or you can't provide traceable proof of delivery, your transaction won’t qualify.
For payments over $250 USD (or local currency equivalent, including shipping and tax) or more, be sure that you have signature confirmation of delivery in addition to proof of shipment (See above). If a buyer files a claim, you must respond to our requests for information as outlined in our communications to you.

When you are not covered:

Items are picked up locally or delivered in person.
You sell services, intangible items, or digital goods.
You receive multiple payments for the same item.
You've received a claim or a chargeback, and the shipped item is found to be significantly different than it was described.
Example: You describe a new laptop, but send a used one.
PayPal Direct Payments
Virtual Terminal Payments
PayPal Business Payments
Items that are not shipped to the recipient shipping address on the transaction details page. If you originally ship the item to the shipping address but the item is later redirected to a different address, you will not be eligible for PayPal Seller protection. We therefore recommend not using a shipping service that is arranged by the buyer, so that you will be able to provide valid proof of shipping and delivery.

Offline alloro

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Re: Do eBay buyers ever ask you to sell outside of eBay?
« Reply #17 on: January 11, 2014, 01:50:20 AM »
This is not true.

Not true huh? Let me see what you posted in the message after this one...

When you are not covered:

Items are picked up locally or delivered in person.


and...

You've received a claim or a chargeback, and the shipped item is found to be significantly different than it was described.
Example: You describe a new laptop, but send a used one.


Now, having completed the transaction outside of eBay, how do you prove either of the above cases?


Offline rulesforrebels

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Re: Do eBay buyers ever ask you to sell outside of eBay?
« Reply #18 on: January 11, 2014, 10:16:48 AM »
Not true huh? Let me see what you posted in the message after this one...

When you are not covered:

Items are picked up locally or delivered in person.


and...

You've received a claim or a chargeback, and the shipped item is found to be significantly different than it was described.
Example: You describe a new laptop, but send a used one.


Now, having completed the transaction outside of eBay, how do you prove either of the above cases?

Your response doens't really make any sense to me. You can complete a transaction outside of ebay while still accpeting Paypal and still shipping the item and not doing a local pickup. If you do a local pickup there's no reason to accept Paypal anyway, if your meeting in person no reason why the buyer can't give you cash plus even if you did not mind taking Paypal you can't show tracking.

My point is seller protection is not unique to ebay and not only that it's not even an ebay feature its a Paypal feature so transactions dont have to be through ebay to be elibible for Paypal protection.

I just had a transaction 2 weeks ago where I sent the customer a Paypal invoice outside of ebay, customer opened a not recieved claim, I sent Paypal tracking number, within a matter of days Paypal closed the case in the resolution center and paid the customer $1,024 instead of me having to pay it out of my pocket. You are wrong in stating seller protection isn't offered on non ebay transactions

Offline alloro

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Re: Do eBay buyers ever ask you to sell outside of eBay?
« Reply #19 on: January 11, 2014, 12:48:20 PM »
Your response doens't really make any sense to me.

It's not the first time and it's probably not the last.

Offline rulesforrebels

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Re: Do eBay buyers ever ask you to sell outside of eBay?
« Reply #20 on: January 11, 2014, 03:35:41 PM »
maybe someone else who sells off ebay and uses paypal can chime in but im 1000% confident seller protection is offered outside of ebay. thats the main point


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