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NEED Suggestion ASAP (NOW)

NEED Suggestion ASAP (NOW)
« on: September 24, 2013, 12:22:46 PM »
HI all,

I have screwed UP!!

Had two items on eBay that sold.
I had been VERY careful about my Shipping Policies - but MESSED UP on this one!!
I always say USA ONLY!

Well, guess what - someone from Finland purchased both items - Straight Razor & Shaving Strop
USPS costs - $60 
TOTAL SALE INCLUDING SHIPPING: $33
I am inclined to deny the sale, explain and hope for the best.
If I take a Neg Rating - I guess I take a Neg =-- First EVER!
BUT.....
Thoughts
Have to decide right away!

Re: NEED Suggestion ASAP (NOW)
« Reply #1 on: September 24, 2013, 12:46:32 PM »
I just reviewed my Shipping policy.
Says United States Only.

So, I will figure the International Shipping and send invoice at that level and see what he does.

I probably missed the exclusion not to let him bid in the first place!

Re: NEED Suggestion ASAP (NOW)
« Reply #2 on: September 24, 2013, 01:06:30 PM »
I had someone buy a lego phone from me who was an international buyer. He won the auction and gave me a shipping quote using USPS. He even said "plus $3 for handling". I was shocked.. and it checked out! He was very prepared! Since he was so prepared, I obliged his purchase. My auctions typically have a US shipping only clause, as this one did, but I forget more often than I should.

Offline rulesforrebels

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Re: NEED Suggestion ASAP (NOW)
« Reply #3 on: September 24, 2013, 03:50:41 PM »
It's not just about saying USA only in your listing, unless your policies are set to ONLY ALLOW us buyers even if you say US only but have your settings for global your still screwed so check your settings if you don't want to ship internationally.

As for how to handle it, its really up to you. If your ebay feedback is really important to you then take the hit and ship the item and take the loss yourself and take it as a lesson learned. If you dont care as much and are willing to roll the dice tell the buyer what happenned, tel them what hte actual shipping costs are and see if they are willing to pay or maybe split the difference. Can't hurt to ask even if they say no you can still deny the sale if thats what you want to do.

Are you just selling some stuff on the side or are you trying to be a businessman? If your trying to be a business man you made the mistake, you honor the sale and take the loss. If your just hustling on the side and don't want to be a true business then you can back out of the sale

I recently saw someone selling something and I realized the price was listed wrong. I bought on purpose just to see what would happen as it was an item I was interested in. I bought three items, the guy honored the sale and took a $375 loss, I know that for a fact because i know what the cost of his items is because the nature of the items its a fixed price ie silver and currency.

Offline alloro

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Re: NEED Suggestion ASAP (NOW)
« Reply #4 on: September 27, 2013, 01:32:49 PM »
Well, guess what - someone from Finland purchased both items - Straight Razor & Shaving Strop USPS costs - $60 

If the total weight is under 4 lbs. send it USPS first class international. It should cost less than 10 bucks.

Offline rulesforrebels

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Re: NEED Suggestion ASAP (NOW)
« Reply #5 on: September 27, 2013, 03:38:32 PM »
cstore, give us a report of what you wind up doing and how it went down. curious to hear. some ebayers are a pain and try to take advantage of situations and others are decent.

Re: NEED Suggestion ASAP (NOW)
« Reply #6 on: September 27, 2013, 10:01:00 PM »
I explained that are policy was to ship only inside USA. But would quote him the best price I could find to Finland. Suggested that I thought that was pretty high and that if he wanted to, we could both withdraw.

He thought that'd was the best idea.  That was the end.

Offline rulesforrebels

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Re: NEED Suggestion ASAP (NOW)
« Reply #7 on: September 28, 2013, 11:30:06 AM »
cool, glad it worked out for you


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