Slow Holiday Mail & Annoying Customers? Anyone else?

Obviously mail is slower during the Holidays. I'm seeing some first class packages taking like 10 days, even priority which was guranteed in 1,2 or 3 days is now 4 days. I have so many buyers wanting refunds. One guy I actually gave a refund to and package showed up very next day so I'm out payment and product. Now I'm telling people I gurantee I will refund or reship but will wait appropraite time to make sure package truly is lost and not just slow. what a headache. i love how people wanna do my free shipping option and then wanna cry they didnt get item next day when if they wanted to they could upgrade for an additional fee. im also annoyed usps is now calling delivery confirmation tracking, its misleading. i get at least 3 messages a day saying hey my package is still sitting at such and such or my package is still in this state. i have to give them the whoel spiel about ussp is delivery confirmation not tracking.

Packages are slow, but I haven't had anyone complain. But I did send a message to each sale, and I may add it to my standard listing that if the tracking number does not showed delivered, than we have to assume it's still en route.

One guy I actually gave a refund to and package showed up very next day so I'm out payment and product.

Um, why are you out? Just contact him and tell him that since the package has now been delivered that you would like payment .

Yes, A lot of people have been looking for their packages, USPS lost a few, and yes, people wanting refunds when the package did not get there during it's estimated time period even though it was free shipping. Funny how people think small sellers on Ebay actually somehow control the U.S.P.S. or U.P.S.

Um, why are you out? Just contact him and tell him that since the package has now been delivered that you would like payment .

i did, very few people out there are honest, if a guy has his money back and free product and knows i have no recourse hes not gonna pay. i have had a few honest people pay me when they could have gotten away with not doing so but this guy was not one of them. it was only like $115 fortunately but i still hate losing money

Yes, A lot of people have been looking for their packages, USPS lost a few, and yes, people wanting refunds when the package did not get there during it's estimated time period even though it was free shipping. Funny how people think small sellers on Ebay actually somehow control the U.S.P.S. or U.P.S.

thats what annoys me. i ship all my packages within 24 hours max, generally within a few hours. i've gotten a few neutral feedbacks stating slow shiping time. ive requested feedback revisions saying i printed your label within 2 hours and shipped same day, how long the post office takes is out of my control, we'll see if they revise.

i did, very few people out there are honest, if a guy has his money back and free product and knows i have no recourse hes not gonna pay.

Contact eBay and provide the tracking number showing that the package was delivered. Then eBay will go back to the buyer and get the money for you.

Contact eBay and provide the tracking number showing that the package was delivered. Then eBay will go back to the buyer and get the money for you.

thanks for the tip i wasn't even gonna bother i figured they'd tell me my fault for refunding too early. ill have to give that a shot