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Paypal Seller Protection Is Good...But Not Perfect

Offline rulesforrebels

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Paypal Seller Protection Is Good...But Not Perfect
« on: December 05, 2013, 08:34:58 AM »
Okay, so I'm sure you guys are aware of Paypal seller protection. As long as you ship to the address on the buyers account your covered if the tracking shows delivered but buyer claims they didn't receive the item.

What it doesn't cover however is if the package is lost by the post office...ie. shows the package was scanned in, shows it going through one or more sorting facilities but just never shows delivered or no updates, Paypal does not cover you.

Now Paypal seller protection is great it has saved me money a few times but more often than not packages just get lost and never show any further tracking, when I call post office nobody knows where packages our. These ones I have to take as a loss.

Doesn't really make sense to me why they cover one but not the other. Basically Paypal says if you shipped and it shows delivered you did your part as a seller, its not your fault so you wont take hte loss. To me its the same thing as long as my package shows any tracking whatsoever it proves I shipped the item yet and did whats required of me but I'm not covered.

I guess Paypal is moer covering us from scamming buyers than lost post office items. I guess its better than nothing but not perfect.

Offline alloro

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Re: Paypal Seller Protection Is Good...But Not Perfect
« Reply #1 on: December 05, 2013, 10:57:52 AM »
That's why the PO tries to sell you loss/theft/damage insurance with your postage.

Offline rulesforrebels

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Re: Paypal Seller Protection Is Good...But Not Perfect
« Reply #2 on: December 05, 2013, 01:34:36 PM »
That's why the PO tries to sell you loss/theft/damage insurance with your postage.

their insurance doesn't cover my product category, no shipping service does, i have to insure through a third party company. even if i did buy tehir insurance good luck trying to get paid out by them.


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