25
« on: June 12, 2011, 10:13:07 PM »
You are responsible for tagging your items with those tags with strings. On the tag you put vendor number such as V730 for me. Then a brief description of the item and then the price. The buyer takes the item up front where they remove the tag, ring up the sale and on their accounting software the vendor number is entered with the sale so you get credit. They then take the tag they removed from the item and put it into a card file under my vendor number with the date sold stamped on the tag. They do take a 10% sales commission for the house which is very reasonable (and I accounted for by raising my prices 15%). We get paid twice a month with a complete accounting of what sold. The process is easy and works well. They do allow vendors to "work" the floor if you want to and if they have an open timeframe and for that they give you credit on the space rental so you can reduce your rental costs. It is entirely voluntary and has no affect on your space rental. Now that is different than two other similar malls in my area where they REQUIRE you to work two eight hour shifts a month and one weekend a month (for free) as part of your rental agreement. I immediately dropped those two sites when I was searching as my labor is not free. ON top of that those sites rental rates were HIGHER per square foot than Big Shanty Antiques is.
The only issue that they told us about is when a customer switches tags for a lower priced item. Thats why they tell all the vendors to describe the item on the tag such as , 1930 Toby Mug, Red with green hat and @ 7 inches tall. Enough of a description so that if someone tries to swap tags they can tell it when they get the item up front. Again, makes good sense to me. On smaller items or very expensive items many of us (me included) bought a lockable display case, mine is 6 feet long four high and is all glass with three sets of glass shelves inside. You put the small and valuable stuff in the case, lock it up and put a 3x5 card taped tp the case that instructs the customer to go to the front desk and ask for access to the display case number V730. The owners then will go to the booth with the customer and let them look at an item. If they want it the owner take that item to the hold table at the checkout for the customer to pick up when they are ready to check out. They are very strict with the keys and at NO time give the keys out or let the case unlocked as they know thats where the valuabe stuff is and they don't want any issues with theft. All in all the process works and I am very happy with the way they do things.