I submitted a vin number to an outfit online that offered a free basic report. I got that and it gave me the info I wanted (the year of the car basically) and when I saw it was only going to be $1.00 for a full report I went ahead and paid that. The report I got back left a lot to be desired (the reason for that later) but I decided to try their live chat answering system. Here’s the last part of that; this is after they asked for my account info (with them) and the vin # I was looking for.
I told them just to look at the acct info they requested for the ONLY request I had dver made and they came back with the numbef and asked me if that was the one I was talking about as being incomplete.
DUH ! It’s the only one I’ve ever placed with you and it was 10 minutes ago!
Anyway, “she” said I would be contacted by her superior. Here’s the last part of the conversation. My thought was maybe she was a machine so I asked her a couple of questions that might prove me right or wrong.
*****
Sherry: Brian will contact you via email.
you: will a text copy of the conversation you and I have had be maintained in your system so I do not have to repeat everything should I not hear from him?
Sherry: I am sorry but we do not save chat history.
you: OK, two last questions. In what country are you sitting now? What is the three letter word that is the opposite of DOG?
Sherry: Our customer support phone # is 1-855-482-6465. We are available 24 x 7.
you: I thought if you answered those two questions I would know that you are in fact a human being and not a machine. Can you answer those two questions?
Sherry: For office location questions please contact customer support at 1-855-482-6465. We are available 24 x 7.
Sherry: GOD.
Thinking maybe this was a human being as a computer would have trouble coming up with the answer GOD (reverse of dog), but the fact she kept spitting out the phone numbers and never told me where she was (probably overseas somewhere) always ticks me of (being out of country).
See post #2 for why I didn’t even know the model year of the car I was looking at on a lot.