Mr A, the reason that I recommend a locksmith is that if the previous owner of the safe changed the factory combination, the code that you get from Sentry, will not work. The locksmith that I use pays the safe manufacturers a certain amount per year and can request unlimited codes. Most locksmiths wont charge you the $35 for the factory code request if it doesn't open the safe, as long as you pay them to drill it. My guy charges about $45-$50 to drill the safe, then reset the tumbler to a new combination. In my opinion, this just makes more sense, because if you pay Sentry directly and the combination doesn't work, you're out $35 plus a $5 notary fee. I hope this answered your question.
In the article, I was referring to a combination only safe, but it is nice to know that you can get the keys as well for $35. How long does it usually take to get them in the mail?
P.S. Lets say you received the keys and the combination, but the combination didn't work. You would be able to open the safe; but you would still have to take it to a locksmith to have them tell you what the combination is. You would have a hard time selling a second hand safe for a decent price, without the combination, right?
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