This is exactly why eBay changed the feedback policy...because of sellers like you. As the seller you're supposed to leave feedback based on how the buyer performed his end of the contract. If he bought and paid for the item completely according to terms, then he is entitled to positive feedback regardless of the seller's performance. You used the feedback system as a means of extorting positive feedback from a buyer even if you were not entitled to it.
Wrong on all counts.I completed my end by packing and sending the item which I advertised accurately. I am under no obligation to give the buyer a positive feedback JUST BECAUSE he sent money.
The buyer on the other hand has unlimited freedom to say anything he wants. The items I send are exactly as described. It is not my fault if the buyer didn't read the description, or if item was damaged in shipment or if item doesn't meed buyers needs based on what buyer might have incorrectly calculated as meeting his needs.
There are in fact buyers out there who will milk the system for all its worth. They are not prevalent certainly but they are out there.
Most buyers are good, some are not.
I have sold over 1,200 items on eBay in 10 years and have about 1,050 feedback. That feedback ration on its own is noteworthy; it means a very small percentage didn't leave feedback.
Of the over 1,000 feedback I have received in 10 years, 2 were negatives. One buyer had 10 buys in the 3 years he had been a buyer. Now 7 years later he has 11 buys....and no sales.
The other buyer who left a negative feedback did so before opening a case and implied he would remove it if I met his conditions which were "give me half my money back and I keep the item". I offered to give him a full refund upon his paid return of the item but he didn't want to do that. This is an example of what some of them will do. Not all certainly, but some.
Nope, I won't take crap from you (or anyone else) on this issue. eBay leans toward the buyer and this is widely known and talked about on eBay forums and elsewhere.