eBay's main problem is that they lack common sense when they make policy changes, claims decisions, etc. Their belief is that they can throw hundreds of thousands of free listings at people and that will keep them around. Not true. Once a seller is burned badly enough, they will turn and run, no matter how many free listings they're given.

In mid-December I sold a Johnnie Walker statue. 28" tall. It was a bar display. Very nice piece. I sold it for $157.50 plus something like $30 for shipping. The guy that bought it was in Hawaii. No problem I said, I'll cover the extra shipping which didn't go much over $30. I already had a box and plenty of packing supplies, so no extra expense there.

The package arrives damaged, 2 weeks later. Okay, not my fault. Was packed well. I bought insurance. No problem! I'll start the claim, I tell the buyer. The buyer insists on starting the claim. I tell him that I should, because I'll receive the check and will reimburse him once I get word that the claim has been accepted or denied. No, he insists on making the claim himself. I give in.

February 2ish. Buyer files complaint with eBay. Package does not match description. Arrived broken. Okay, I check with Post Office. Claim is still pending. I contact the buyer, his reason.. Post Office is taking too long. February 10, I receive a letter from the Post Office, they need proof of insurance, no problem. Proof of value. No problem. I mail those items to the address indicated on February 10.

February 13. I contact eBay. Please extend the claim date. There is still a pending review of the insurance claim at USPS. No problem. We'll extend.

February 16. eBay finds in favor of the buyer, takes $182.50 from my Paypal. WTF!?!?!?

I call eBay, heated. I apologize in advance for my upcoming behavior and foul language. Their reasoning for concluding the buyer was due his money? You'll get a check from USPS.. NO.. the message trail clearly indicates that I intended to do the insurance claim but the buyer INSISTED!!

eBay's response to that... Well, we can't do anything about it now.

BULLS!&#T.. Sorry for going Q-Bert..

If eBay would get their heads out of their butts and hire some people with common sense, or the ability to read and comprehend words, they may hang onto more sellers.

Alan Greenspan has been quoted as saying that playing $1 in the lottery is a good investment. Of course, I think it was a tongue in cheek comment regarding the stock market at the time... But I'm going to do it! I'm going to buy a $1 quick pick cash 5 lottery ticket every day it's available to play. I'll lye you guys know if (when) I win!

So last night I decide to jump into an ebay store for the follow up features and more significant tracking/research features. Also the bump in insertion free listings and lowered final value fees. Now I'm putting up a bunch of stuff. Hopefully it pays off!

USPS is kinda vague on what types of books can be sent using media mail..

Many of us buy lockers online using websites like StorageBattles and Virtual Storage Auctions.. I'd like to start a tip thread using these forms of storage auctions..

I'll start the contribution...

Get an auto refresh program! I downloaded a Chrome add on that will automatically refresh that tab every minute, 30 seconds, 10 seconds, even 5 seconds!

I use this set at 1 minute when I'm 15 minutes out. As it gets closer I creep up the refresh rate. When I'm within a minute, I refresh every 10 seconds. This way I know which bids are coming in..

Take a look at this locker on Storage Battles.. Machinery is my weak spot. I don't know crud about them. Anybody care to guess as to what the machinery is in here? I do see printer's trays so I'm hoping it is related. I also see an Antique NC plate, so could be automotive.

I recently sold a Kate Spade hand bag on ebay and now the buyer is saying that the bag is not authentic. I always take merchandise like this to local 'experts' to get it somewhat authenticated. I bought 6 designer bags including this one in question from the same person at a yard sale. Each other bag sold without question to its authenticity and now this person has a problem with the most expensive of all the bags.

I'm suspicious that I'm going to receive a fake bag in place of my authentic bag. She is comparing my used bag to other new bags. I clearly stated multiple times that my bag is used. She is saying that the tags are wrong, again saying that the other bags on ebay have the right tag, when they are just newer and have the latest tag.

I've explained all this to the buyer, but they aren't accepting my answers. Anyone else sell these type of items on Ebay? Had them escalate to Ebay through the resolution center? Results?