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Messages - luke

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106
eBay / Re: Typical Ebay Dispute with a Buyer..
« on: August 26, 2014, 05:59:25 PM »
Quote from: alloro on August 26, 2014, 03:57:06 PM
Well I'm usually all for a seller's argument because buyers tend to read into an ad what they want to see instead of what is really there. In this case the buyer is 100% in the right. What he wanted to use the luggage for is of no consequence, you gave measurements and those measurement you posted (according to the buyer) are not accurate. Therefore the item is not as described. IMO you owe him a refund and are responsible for the shipping cost both ways.

Anytime I include measurements I use the word "approximately" or "roughly" just to avoid the very problem you just had.

Why would you side with the buyer, I say it's 18 inches he says its 17 inches.. Do you have the luggage to prove who is right or wrong. Why would you take his word over mine? He needs to offer facts to back up his statement, I need a photograph of it being measured properly, if he want's to dispute my measurements.

So far he just babbling, until he shows proof..

107
eBay / Re: Typical Ebay Dispute with a Buyer..
« on: August 26, 2014, 03:55:39 PM »
Quote from: Travis on August 26, 2014, 01:16:34 PM
The guy probably won't even return the item if eBay rules he has to pay shipping.  But either way, your time is more valuable than this. I wouldn't spend several hours going back and forth this guy, eBay & PayPal over twenty bucks.

What else am I going to do all day at work?

108
eBay / Re: Typical Ebay Dispute with a Buyer..
« on: August 26, 2014, 12:49:00 PM »
What concerns me is this, eBay sides with him, he returns it.  I receive the item and re-measure it and it's 18 inches.  Then what recourse do I have? He provided no proof with a ruler to prove my statement incorrect.

If I was making the complaint, that would be the first thing I would do, is provide proof that the measurement is off.

He hasn't offered that as proof, which makes me think he's full of ****.

109
eBay / Re: Typical Ebay Dispute with a Buyer..
« on: August 26, 2014, 11:00:52 AM »
If that's how ebay decides.

I will either be out 11.99 + Shipping (if I say keep it)

If I want it back I will be out the same - minus final value fees and have the luggage back.

We know which one I'm going to choose.. :)

 

110
eBay / Re: Typical Ebay Dispute with a Buyer..
« on: August 26, 2014, 09:00:47 AM »
Now, I'm sure this will go to eBay arbitration where they will make a ruling on the case. I'm not sure which way they will decide, but I feel I'm in the right, or I would not be arguing.

I feel this person is just trying to scam free luggage because he and I both know it doesn't pay for me to pay him for the item back...

What are your thoughts and who do you think ebay will side with in this instance?

111
eBay / Re: Typical Ebay Dispute with a Buyer..
« on: August 26, 2014, 08:55:35 AM »
A guy bought it for $11.99 which is a great price for this item, and paid about $10 in shipping..

Then, after he receives it, he opens a case and states..

Quote
Hello, the bag was described precisely as: "18 inches wide, 12 inches tall, 7 inches deep". In fact it is 17 inches wide and 11.25 inches tall and therefor not usable for the purpose for which I purchased it - to carry a video projector 17.5 inches wide by 11.5" tall. I wish to return the item for a full refund, including my shipping cost BOTH WAYS since the size, which is critical to my needs, was incorrectly stated. Please advise.

I replied..

This Samsonite Luggage Travel bag, is not meant to store and protect a Video Projector properly. You can buy specific cases to properly store Video Projectors. The items measurements on a soft case will vary on how you measure this item. This item was describe describe properly and it is a very nice item. I do have a 14 day return policy, you can return the item at your own cost and I will refund $11.99, when I receive the item back. Thank you!

He Replied

Quote
Regardless of my chosen use for the bag, the measurable dimensions provided are significantly erroneous. The bag is not "soft", it has a measurable structure and you provided specific dimensions. Had you measured/stated them correctly I would not be requesting a full refund - including shipping.

I replied

They are not different, You are concerned about inner dimensions of one compartment on the bag. Most luggage bags people are concerned about max exterior dimensions so it will be able to pass for carry-on (Including strap) length. The dimension I provided are correct. The proper way to identify on ebay is total exterior dimensions with all attachments. (Straps and handle and exterior pockets) You assumed, the inner dimensions of one compartment on this case with rounded corners will fit a rigid projector, something this case is not made for. That's on you, you should of clarified this with me and asked if the large interior compartment will hold your projector, because you were purchasing this for abnormal usage. Again I will honor my 14 day return policy and provide you $11.99, when I receive the item back.

He Replied.

Quote
Umm, no. The case is one inch less tall and wide than stated. I only mentioned my intended use to emphasize the need for you, the seller, to provide accurate dimensions. I believe you are obligated, at the very least, to refund my purchase price and original shipping cost. If not acceptable than we will rely on arbitration.

I replied

The dimensions provided were accurate. We will have to rely on arbitration at this point. Ebay will review the case. I honestly feel the measurements provided are accurate according to the FAA luggage sizing method which the standard. I also feel you have buyers remorse, because you didnt ask if the internal compartment would fit your item. There are many pockets and compartments to this item. I stated the overall dimensions.

He replied.

Quote
The bag - external dimension - is 17" wide NOT 18" as described. BTW, I recommend that to avoid confusion in the future you simply add the phrase "measurements provided are accurate according to the FAA luggage sizing method" which would either satisfy the purchaser or prompt further inquiry. But I understood 18" to mean 18" period.

I replied.

The external measurement is 18, I measured the luggage. When you go to an airport your luggage needs to drop into the pre-defined cutout and if it doesn't fit. You must check that luggage. That means all clips and accessories have to be measured. Also It does matter that you purchased this for an un-orthodox use for a video projector. If you were purchasing this item for it's intended use. You would of been happy and felt like you got a tremendous deal on the item, in which you did. When you buy something for un-conventional means that the item was not designed for and the listing stated one size (for the combines length and wide of all the pockets, compartment and accessories). You know that your specific use requirements to house a valuable Video Projector in, you should of checked with me to see if the internal compartment would house this item. You didn't check, you didn't do you due diligence. Have I received a question, I would of advise against it and not sold it to you.

112
eBay / Typical Ebay Dispute with a Buyer..
« on: August 26, 2014, 08:49:49 AM »
I sold a like new Samsonite Carry On Luggage Bag, like most carry on's, it comes with multiple compartments to put your items into.

My description read.

This Samsonite bag is in LIKE NEW condition, it's very clean as you can see in the photo's. 

It measures..

 18 inches wide
 12 inches tall
   7 inches deep.

It has many pockets and zippered openings as seen in the photo's a really comfortable premium shoulder strap and Handle..

Weights approximately 3.5 lbs empty.

113
Online Storage Auctions / Re: Hard Close v/s Soft Close
« on: August 23, 2014, 09:38:23 PM »
By soft close you mean, every bid increases the time X minutes?

Yeah I like to snipe it, just like ebay.

114
Reality Shows about Storage Auctions / Re: Interview with Roy Dirnbeck from Storage Wars: Canada
« on: August 22, 2014, 03:14:59 PM »
Anyway to watch this on AT&T U-verse or online?

115
General Storage Auction Talk / Re: Has anyone come across a grow room?
« on: August 22, 2014, 03:14:05 PM »
I had one with a small hydroponic grow kit, nothing large scale.

116
General Storage Auction Talk / Re: Has anyone ever found a Rolex?
« on: August 22, 2014, 03:13:02 PM »
I found authentic boxes and a few fake ones

117
Legal Issues / Re: Online Storage Auctions Now Legal in Missouri
« on: August 20, 2014, 09:18:41 AM »
I believe you will allow anyone to hold a lien sale at onlinestorageauction.com regardless of state or law. Is this statement incorrect?

Since we know you won't do anything illegal, so by that definition in your mind it is legal :)



118
Legal Issues / Re: Online Storage Auctions Now Legal in Missouri
« on: August 19, 2014, 05:43:01 PM »
According to you, its legal everywhere. What made July 11 different?

119
eBay / Re: Ebay new .50 Cent fee to expose your listing on their UK website.
« on: August 15, 2014, 10:27:27 AM »
maybe it's not a new fee, just something I never seen before

120
eBay / Ebay new .50 Cent fee to expose your listing on their UK website.
« on: August 15, 2014, 10:25:16 AM »
You would think it will be in their best interest to show your merchandise to as many viewers as possible to sell it.

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