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Online Storage Auctions / Re: What do you like the least about storage auctions held online?
« on: September 02, 2014, 01:54:40 PM »
crappy photos
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Did you not read the article I posted the link to that was two posts above the one with the eBay link in it? The one that said eBay started taking return shipping charges out of seller's accounts. I then posted the eBay policy so luke can see how eBay wants to handle these disputes. Also keep in mind that the buyer has not, to our knowledge, filed a claim as of yet. If he knows his stuff and waits until September 15th, what are you going to say then Mr. Chuckles?
Because he's telling you that he needed a case that was 18" wide and the one you sent is only 17". All that matters here is that you cannot prove the case is the dimensions you listed them to be.
Then, unless YOU can prove the dimensions are exactly as you listed them he will win the dispute, you will eventually have to fully refund him 100% the cost of the item, plus shipping both ways upon the return of the case.