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We are chalking this one up to a loss and learning experience. We will no longer deal with Cubesmart and stay with the 'professional' auctioneers.
again im sorry you got burnt , it happens to all of us at one time or another
no guarantees the professional auctioneers are any better , the entire process anywhere anytime is going to be as legitimate or as illegitimate as the person involved with the least ethics will let it. It could be the auctioneer the storage manager , the corporate office , or the guy sweeping the place up,
this business is making money off peoples misfortunes at its best , and dodging questionable and crooked people at its worst, anything involved with the auctions will rarely bring out the best in people
this being said if this happened to me id be livid but id still go back to the facility , i would just keep my eye on what i bought you never know whats someones idea of valuable is and isnt