here's how I handle my complaints. basically i tell the customer if you dont want it send it back im more than happy to take a refund. i think alot of people would prefer to try to extort a percentage of the sale back. as soon as i start offering to take it back all the sudden no thats okay ill keep it.

no sense in getting into a back and forth arguing with a customer because more than likkely not only will ebya and paypal side with the customer but there's a good chance the customer will wind up getting their money back and keeping your bag.

Thanks

In my experience they always make me as the shipper take the initiative. Hopefully its a cheap item and just standard $100 insurance. If its something bigger it can be a bit of a headache. Also, oftentimes theyll try to pay you for YOUR COST and not the BUYERS PAYMENT amount. THey may want to see an invoice from your supplier.

i dont think any pay sections really affect any of us. its jobs in some cities nnot in others and theraputic massage in most cities.

Probably think you are laundering Columbian coke money to buy Russian RPGs for Islamik terrerists (misspelled on porpoise). We all live in a bad Tom Clancy novel now. 

lol thats funny but sadly true. ever since the patriot act and banking secrecy act and all this nonsense theres new and ever changing financial rules and it causs huge pains in the ass for legitimate businesses. this frank dodd crap is going through now and doing wires for product is becomming  a huge hassle banks dont wanna do big wires, wanna shut down your account if you do wires, wanna charge you hundreds a month for some premier account you need to do wires. there was recently pretty big news about chase sending letters out to all small business customers about wires and other rules.

No it's the standard 21 day reserve. All of a sudden, I've got holds for items when I have been selling on ebay semi-aggressively for months now.

give paypal a call and report back, curious to hear why. when i talked to the lady who put the hold on my account she said it was flagged not just because of my category but moreso because the volume we were doing, i guess over a certain threshhold they look into your account. thats wierd if you dont have that info bar notifying  you of a hold they should call and email you as well

No, you don't need to remind me, but I think you have tunnel vision when it comes to online auctions. Your comparison to the infancy of online buying in general ignores one fact which I think is quite large.

The online shopping which has developed over the last decade encompasses hundreds of venues (if not thousands or tens of thousands) which are selling a WIDE variety of goods, and they appeal to millions upon millions of online buyers, not the 10,000 (or whatever) people who buy storage auction lockers.  The comparison is like comparing....I don't know what...but it's not a good comparison from a logical standpoint. But, we are each entitled to our individual opinions; however, I have no motivation to promote my belief whereas you do.

i think both you and travis are right. i think online storage auctions are in their infancy, probably going more from physical auctions to online, maybe even gotomeeting type settings where everyone from their home computer is calling bids over a facetime type deal.

that said i also agree that comparing storage auctions to online shopping isn't really a fair comparison, like you said online shopping encompasses basically every retailer andmerchant who had a brick and mortar store transitiioning into online where as everyone needs to buy things. storage market is a more limited market, how many people are buying things for resale, buying used things, trying to make money flipping,, much smaller market.

that said i think this industry is changing and whoever is innovative and changes with the times will come out on top. i do somewhat agree however that the hype the show created has come and gone though i imagine more people are involved now than before the craze