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eBay / Re: Ebay Shipping via USPS Flat Rate
« on: October 23, 2011, 05:13:16 PM »
Sounds like you have it right that a carrier missed the scan. We have been transitioning to tracking on all packages and scanning is the most important thing. One of the PO's problems is the absolute protection of bad employees by the unions. If the PO could rid itself of the bottom 20% it would make a tremendous difference. When we go to 5 day delivery there will not be issues with sub carriers we have now. We have a lot of hard working folks at our office, but a couple bad apples make us all look unprofessional. As someone who sorts packages for delivery, I appreciate everyones business.
By the way... that was piss poor customer servive when you called your PO, bad management is another problem!
By the way... that was piss poor customer servive when you called your PO, bad management is another problem!