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eBay / Do You Guys Ever Have Buyers Do CC Chargebacks Instead of Ebay/Paypal disputes?
« on: December 06, 2013, 10:23:19 AM »
Kind of ironic I just posted the other day about ebay and paypal seller protection and disputes and then have another issue. Wondering if you guys run into this.Lately I've had a lot of people instead of opening up ebay or paypal claims just disputing with their credit card which most ofthe time paypal doesn't even ask for info disputing custoemrs dispute just gives money back.
Recently had a stupid buyer. Where is my package. I tell him your tracking shows delivered, check with others in your household if someone didnt grab it for you let me know and Ill help you file a dispute, you'll get your money back paypal will cover the loss and not me since shipped and show delivered.
About 6 emails and ebay message from him, I'm out my money!!! etc, etc, etc. I keep telling him your not out money, send him the link to open a dispute guy can't figure out how to do that. Finally I tell him just open a dispute directly with paypal. Sure enough the guy does a cc dispute so now instead of paypal covering the $316 loss I get to cover it.
Recently had a stupid buyer. Where is my package. I tell him your tracking shows delivered, check with others in your household if someone didnt grab it for you let me know and Ill help you file a dispute, you'll get your money back paypal will cover the loss and not me since shipped and show delivered.
About 6 emails and ebay message from him, I'm out my money!!! etc, etc, etc. I keep telling him your not out money, send him the link to open a dispute guy can't figure out how to do that. Finally I tell him just open a dispute directly with paypal. Sure enough the guy does a cc dispute so now instead of paypal covering the $316 loss I get to cover it.