A compliment for a manager

We’ve all complained about facilities, their policies and their managers at one time or another, but today I have something good to say about a manager.

I have to preface this by saying I bought my first locker 10 years ago from this fellow and though he has been moved around a chain a bit, he is back at his first location and he came through for me today.

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I bought two lockers at his facility last week and we were all told we would have until end of business Monday (yesterday) to clean out the units. The regular manager was there which I was happy to see and he agreed to let me have an extra day if I needed it (through Tuesday), but that’s not why I’m complimenting him.

No, it was because he went out of his way to let me have Salvation army come in to take away some of the big stuff AND when they wouldn’t take a mattress with a tear he let me put it and the box springs into a “garbage” locker they have for …. Garbage.

This 10 x 30 was about 1 foot deep front to back with trash and I added the mattress to it.
He didn’t have to do that and many managers wouldn’t have. In fact, before I saw him out on the grounds I asked a female helper inside if the facility had a manager’s locker (old discarded stuff) I could put it in and she said “We don’t have anything like that.”

So, a good decade long relationship paid off…not a biggie, but saved me from getting it somewhere to dispose of it. Dump runs…zero !

I bought two lockers at his facility last week

HELL HAS FROZEN OVER FOLKS ...he's back in the game!

So, do tell. What made these units worthy of your purchase?

HELL HAS FROZEN OVER FOLKS ...he's back in the game!

So, do tell. What made these units worthy of your purchase?

See reply #8 in the thread below:

http://storageauctionforums.com/storage-auction-stories/auction-scene-8-august-2013/msg29326/#msg29326

I had a manager let me go through her personal unit this week. Took in my electronic waste to drop off and she says she has some stuff she wants to get rid of. Scored a nice small entertainment unit and a good book case for free. She shops at my store and I always give her good deals. Pays to be nice to the manager.

I found a good manager to. I think the ones who are at independent places are better than the ones who work for chains. They seem to have more leeway and if they haven't been jerked around by buyers in the past they will work with you. If someone scrwed them though..watch out...i ran into one of those guys to.