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eBay / Re: Have you ever been dinged by negative feedback?
« on: January 09, 2013, 06:01:52 PM »Have you ever been dinged by negative feedback and if so did it hurt your sales for a while?
I've gotten 1 (out of 950 plus) and the details are in the paragraph below which I copied and pasted from
an earlier thread in this forum.
Years ago I received a negative feedback for a Princess House item I sold. The buyer said it wasn't Princess House though it was shipped in its original PH box and had the PH pattern in the glass. That negative feedback stayed with me for 1 solid year until it cleared out. At that time I was able to give the buyer negative feedback as well. Now, 7 years later, my feedback has gone from 100 or so (then) to almost 1,000 now (not a lot, but I'm happy with it). Meanwhile the person who left me the negative STILL has 10 feedback and they are ALL as a buyer.
While it didn't hurt my business, it hung around for a year before going away. Fortunately, those buyers who do look at your profile for feedback results take this with a grain of salt and for the most part, most of them won't go through each of 10 or more pages to find the negative. Update on the other person's feedback: It went from 10 to 11. The person bought one item this year and actually got feedback from the seller.