When it comes to expecting the unit to be completely en-tact just like the tenant last left it at auction time, TRUST NO ONE!
Don't trust the mom & pop facilities.
Don't trust the small company facilities.
Don't trust the mega-chain corporate facilities.
I've won several units from an "unnamed" nationwide storage facility that "cuts" the locks in front of you at auction time only to find additional cut locks inside the unit, footprints on the furniture (from climbing over stuff), rummaged boxes, rental agreements from the facility with the tenants name but different unit number, personal items from two or more distinctly different people or families, etc...
The gig is up due to the TV shows. Facility owners, managers, and employees aren't letting the obvious high value merchandise make it to auction like they use to. More and more the great stuff either disappears and we never see it or they make sure it makes it's way to the front of the door so everyone can see it.